Mon - Fri: 9am-4pm EST
Closed on weekends & holidays
If you have any questions or run into trouble with your order - please contact me. I'm always available for support and do my best to respond within 24 hours (usually within an hour during business hours).
Contact me here: https://etsy.me/2I2fYrj
We accept all major credit cards, including PayPal and Etsy Gift Cards.
Your files will be available to download once payment is confirmed.
FOR NON-EDITABLE ITEMS: You will be able to download or access your files immediately after checkout. To download your file(s), go to your "Purchases" and the find order. From there, you will find a link to download your files.
FOR TEMPLETT ORDERS: Within minutes of your purchase, you will receive an email from Templett with your access link. Simply click on the access link, create a new Templett account and start editing. Be sure to check your spam folder if you don't see it.
If you don’t have access to the email you purchased with, go to http://templett.com/design and follow the prompts to access your account.
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
Request a cancellation within: 2 days of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Due to the digital nature of our products, we do not allow refunds AFTER the template has been downloaded or accessed via Templett. If you have an issue with your purchase, please convo me for assistance: https://etsy.me/2I2fYrj
The viewing, printing or downloading of any content, graphics or templates from Minty Paperie is solely for your own personal use and not for republication, distribution, sale or other use. No part of any content, description or template may be reproduced in any form.
The purchase of a template is for ONE-TIME USE ONLY (unless stated otherwise in the listing description). You can edit and save your template unlimited times, but downloading the file is limited to a single project or event. Minty Paperie reserves the right to terminate access to a template if the user fails to comply with the terms.
Subtle variations in color and surface textures are rendered differently for each monitor. The colors that appear on your screen may not be exact to your final product, depending on how your monitor is calibrated.
We cannot be held responsible for any unauthorized altering of the file and poor print quality or printing errors caused by your printer.
If you are not confident that your home printer will produce the quality desired, we recommend having your file printed at a copy center, online printer or professional print shop.
WHAT CAN BE EDITED:
• Text can be edited for wording, font, color, size and placement
• Most artwork can be edited for size and placement. Some can be edited for color - check specific listing description
• Backgrounds can be edited for color, deleted or new ones added
• Upload your own image
• Add a back side
WHAT CAN'T BE EDITED:
• Overall size of document
• Orientation of document
Yes, you may refer to the item details in the specific listing and click on the demo link. All the editing features in the demo will be exactly the same as the purchased version, except you will not be able to save or download the template in the demo.
Alternatively, you may click on the following demo link to try a selection of our items: https://bit.ly/2yeFlCD
Yes. The fonts shown in the listing image will automatically appear when you open your template. There is no need to install any fonts. You can also change to any of the fonts available - we offer tons!!!!
Check them out here: http://templett.com/design/demo/mintypaperie/549640
We offer download options that allow you to print ANYWHERE!
• PDF - for home printing, copy center or print shop (use the "save paper" option to format multiple templates on 8.5"x11" or A4)
• JPG - for photo lab or print shop
• PNG - for text, email or social media sharing
WHERE TO PRINT:
• Home printer
• Copy center such as Staples, OfficeMax or FedEx Office
• Online or local print shop such as printsoflove.com
• Photo lab such as Walgreens, Costco or mpix.com
It's best to print on thick card stock. We recommend 100lb or more. Most home printers will comfortably print on 90 - 110lb card stock.
You can find a nice selection of paper at papersource.com. We also like the Staples brand 110lb card stock.
Sorry, currently we are not offering any customizations to current designs listed in the shop, or new design requests. Please read the item description carefully and seek any clarification before you purchase.
Send me a message via Etsy Convo: https://etsy.me/2I2fYrj. I'm always available for support and never sign-off until you are completely satisfied.
• The purchase of a template is for ONE-TIME USE ONLY (unless stated otherwise in the listing description). You can edit and save your template unlimited times, but downloading the file is limited to a single project or event. Minty Paperie reserves the right to revoke access to a template if the user fails to comply with the terms.
• The template will be available for 1 year from the time of purchase.
• The viewing, printing or downloading of any content, graphics or templates from Minty Paperie is solely for your own personal use and not for republication, distribution, sale or other use. No part of any content, description or template may be reproduced in any form.